What does your organisation do?

Pottsville Beach Neighbourhood Centre (PBNC) delivers a range of programs to communities on the Tweed Coast, New South Wales. Programs include: child and family support services, a Centrelink access point, material aid provision and managing a technology centre that provides one-on-one and group education sessions.

We became a Digital Springboard partner because we wanted to boost our existing technology program. It’s supported us to increase our capacity to reach people who want to improve their digital skills to help with their employability and their personal and professional potential.

What are your community’s needs, and how has Digital Springboard helped?

PBNC is located in a rural region in far northern NSW. Pottsville is experiencing rapid and sustained population growth but there’s a lack of employment opportunities, affordable housing, community infrastructure and transport options.

Digital Springboard has helped us reach people who have barriers to social inclusion and employment, and support people to increase their confidence, skills, knowledge, capacity, community and commercial connections.

Though Digital Springboard we’ve supported women, men and young people of all backgrounds, including chronically unemployed and under-employed people, First Nations people and people living with disability. We’re also experiencing increasing demand from young people.

Pottsville Beach Neighbourhood Centre
Volunteers at Pottsville Beach Neighbourhood Centre

Which courses, and why?

We’ve been delivering the Skills for starting your own business series and Digital Springboard’s social media courses to support local start-ups. We’ve also delivered several courses from the Skills for work series to help people gain confidence and build their professional capacity and/or transition to work. We’ve found that Get started with code and Spreadsheets for beginners have also been especially interesting to home-educated students.

What feedback have you received about your courses?

We’ve had some great feedback from all our sessions and have two success stories we’d love to share:

A chef who’d been out of work for some time had created a CV with his job network provider but wasn’t getting any job offers. After completing our Digital Springboard Build a CV course, he got the first position he applied for with his new CV. He’s full of praise about the course and the way it was taught.

A female Disability Support Pensioner was actively developing an online dance tutoring business to enable her to go off the pension. After attending our Skills for starting your own business series as well as our social media and Google Analytics courses she feels she’s now equipped with the skills and knowledge to confidently grow her business. She recently told us she’s experiencing early success in her new business.

We’ll continue to deliver Digital Springboard courses throughout 2020.

Read more about Pottsville Beach Neighbourhood Centre at on their website.

What does your organisation do?

Online is Easy is a website design company with a passion for driving our clients’ success. We combine online – that’s everything from a basic website to full suite of digital assets  – with easy, and that’s the business know-how to make great decisions, with confidence.

Anthony Mayer with Digital Springboard participants

Why did you become a Digital Springboard delivery partner?

It’s always been very important to me to be able to give back to my local community and share some of the key technology solutions that have helped my business to grow. Digital Springboard combines my love of technology and business.

What are your community’s needs, and how does Digital Springboard help?

Digital capacity is lacking in regional areas, where perhaps it has the greatest potential to increase success. With great digital skills global businesses can be run from anywhere in the world. Gippsland and the Latrobe Valley (where I grew up, in a little town called Yinnar) are packed with talent that just needs a little help to thrive.

I’ve been delivering Digital Springboard courses at the VRI which is a beautiful community hub in Traralgon, and Reactivate, Morwell’s groundbreaking co-working space. The teams behind both locations are amazing advocates for community growth. I’m planning more workshops across Gippsland in 2020.

The people in my courses include side-preneurs, people working in a job that they are hoping to leave and people who are running businesses already and are looking for growth.

Digital Springboard feedback card states, "Excellent speaker and very encouraging and supportive"

Which courses, and why?

It’s no surprise that the courses I’ve chosen fall into the skills to start or boost your business categories.

Social media strategy, Writing for social media and Measuring success with Google Analytics (all from the “Skills to boost your career or business” category) are all excellent courses for business owners looking for growth.

At the beginning of this year I delivered the three part series Skills for starting your own business. It provided such great value to the participants that I’m running it again in November and December, which is great timing for people in my community who are dreaming about making 2020 their year of business success.

The people I always love working with the most are the ones who come reluctantly thinking that they can’t do “it”, and that “it” can be anything from starting their own business to using social media. Often their technical skills are already there and they get a huge boost in confidence from taking part in the course and realising how competent they really are.

Read more about Online is Easy at on their website.

What do you do?

Monash Public Library Services is a public library service serving the residents of Monash City in Victoria, with branches at Glen Waverley, Mount Waverley, Clayton, Oakleigh, Wheelers Hill and a neighbourhood library at Mulgrave.

Why did you become a Digital Springboard delivery partner?

We’re always looking at new ways to deliver new technologies and useful information to our patrons. We also have limited resources and having the courses already written by a reputable organisation means we’re able to deliver courses more efficiently.

What are your community’s needs, and how is Digital Springboard helping?

Our community has diverse needs ranging in age, cultural background, education and employment. Access to a range of courses means we’re able to deliver more information to our patrons which will help them in their daily lives.

Digital skills learning at the library

What courses are you delivering?

We’ve been delivering Build a CV and Write a cover letter courses to patrons at two of our branches. We weren’t currently delivering these courses and we thought they would be very popular with our patrons. We will be delivering at our other branches in 2019.

They’ve been very popular and the courses have been full. I’ve had very good feedback, with patrons saying they’ve really helped them to develop their CV and cover letters.

Read more about Monash Public Library Services on their website.